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...Heena GanotraTuesday, Sep 5th, 2023

Air India Express & AirAsia India Announce Special Unaccompanied Minor Service

AirAsia India and Air India Express have introduced a new service called Unaccompanied Minor (UMNR), which is specifically designed for young travellers aged between five (5) and twelve (12) years. This service is all about making travel safe and secure for these young adventurers. It's available for both domestic and international flights on all direct routes. Here’s to learning more about this newly launched ‘Unaccompanied Minor Service’

Air India Express & AirAsia’s New Unaccompanied Minor Service

Earlier, this service was only available for international flights, but now it's extended to domestic flights too. This will give parents and guardians peace of mind, knowing that their children will receive special care while travelling. To book the Unaccompanied Minor service, you can visit the airlines’ official websites or visit airport sales counters. The service starts at a price of Rs 5,000, as mentioned in the company's release.

How Will This Unaccompanied Minor Service Work?

The Unaccompanied Minor service is designed to make travel safe and easy for young travellers. Here's how it works:

  • When you arrive at the airport, the airline's staff will personally welcome the young traveller before they go through security checks.
  • The airline staff will help with all the required airport procedures.
  • Both the child and the parent or guardian need to have a valid photo identification document for verification when departing and arriving
  • The parent or guardian needs to be with the child at the airport at least 2 hours before the flight's scheduled departure for domestic flights
  • When the flight arrives at the destination, the airline staff will be there to assist the child until they are safely reunited with their parent or guardian.
  • Moreover, kids travelling on the airline can have fun with Airflix, the in-flight entertainment system. Airflix has various options like games, educational stuff, articles, and more, specially designed to keep young travellers entertained and occupied during their journey.

Ankur Garg, Chief Commercial Officer of AirAsia India, Said -

"We are always looking for ways to enhance the travel experience of our guests. With the extension of Unaccompanied Minor services to all our domestic sectors, we aim to provide a comfortable and welcoming flying experience to young explorers travelling solo. The well-being of our young flyers is of paramount importance to us, and our dedicated staff will ensure a seamless and secure journey for young travellers from check-in till arrival."

The airlines also shared that this unaccompanied minor service is the newest addition to the many combined products and services provided by Air India Express and AIX Connect as they move towards their merger.

That’s it! We hope this will help you the next time you plan a journey for your minor with AirAsia and Air India Express. If you have any questions or travel-related queries, do let us know in the comments section below. Our team is always here to assist you and provide prompt answers.

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